When a person begins to recognize the sickness in their soul
Without ever caving in to the temptation of feeling that we are just or perfect. The more conscious we are of our wretchedness and our sins, the more we experience the love and infinite mercy of God among us, and the more capable we are of looking upon the many “wounded” we meet along the way with acceptance and mercy. So we must avoid the attitude of someone who judges and condemns from the lofty heights of his own certainty, looking for the splinter in his brother’s eye while remaining unaware of the beam in his own.
God rejoices more when one sinner returns to the fold than when ninety-nine righteous people have no need of repentance. When a person begins to recognize the sickness in their soul, when the Holy Spirit – the Grace of God – acts within them and moves their heart toward an initial recognition of their own sins, he needs to find an open door, not a closed one. He needs to find acceptance, not judgement, prejudice, or condemnation. He needs to be helped, not pushed away or cast out. Their hearts extinguish that which the Holy Spirit lights up in the heart of a sinner when he stands at the threshold, when he starts to feel nostalgia for God.
– Pope Francis, The Name of God Is Mercy